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Game Is Running in an Invalid Enironvment Please Try Again on a Mobile Device Soccer Spirits

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Fix payment issues on your account

If y'all try to buy something on Google Play just your payment is declined or won't process, try the steps below.

Troubleshoot Payment and Guild Bug

If yous've bought something then accept a problem with or question virtually it, run into problems with in-app purchases or returns and refunds for Google Play purchases.

Verify your payment info

Your payments profile might exist deactivated. To reactivate your profile, submit your payment information.

  1. Sign in to Google Pay.
  2. At the elevation, select Alerts Notification bell icon.
  3. If you accept a red alarm, enter your payment information and await for the team to reply.

    Google Pay notifications

  4. Bank check your email for the review results.

Try to pay with a different payment method

If in that location's a problem with ane payment method yous can try paying with a different one.

  1. On your Android phone or tablet, open the Google Play Store app Google Play.
  2. Go back to the item you want to buy & tap the price.
  3. Tap the current payment method.
  4. Choose a different payment method or add together a new one.
  5. Follow the onscreen instructions to complete your purchase.

Fix credit and debit carte du jour errors

There may be a trouble with your credit or debit card if you see one of the post-obit fault letters:

  • "Unable to process payment: low card balance"
  • "Unable to complete transaction. Please use another form of payment"
  • "Your transaction cannot be completed"
  • "Unable to complete transaction: expired card"
  • "Correct this card info or endeavour some other menu"

To set up these errors, try the following steps:

Make sure your carte & address information is up to date

Expired credit cards or old billing addresses are a mutual reason for payments not to work properly. To update this data apply Google Payments:

Remove or update expired cards

Expired cards cause payments to be declined. To update expired cards:

  1. Sign in to https://pay.google.com with your Google Account.
  2. Find the payment method you are trying to use for the purchase.
  3. Cheque the expiration date of the payment methods listed.
  4. Remove or update whatsoever expired payment methods.

Check that your card address matches the address in Google Payments

If your credit card is registered to a unlike accost that tin can cause the payment to be declined. Check the zilch code matches your current address.

  1. Sign in to https://pay.google.com with your Google Account.
  2. Find the payment method you are trying to utilize for the purchase.
  3. ClickEdit.
  4. Cheque that the address listed matches the billing address of your carte.
  5. If needed, update the address.

Then, try your purchase again.

Submit any extra information that is requested

If the mistake message is followed by instructions for submitting additional information to Google, please submit information technology. We will not exist able to process the transaction on your business relationship without this information.

Check you have sufficient funds for the purchase

Sometimes a transaction is declined because of insufficient funds. Check your account to make sure you lot accept plenty to complete the buy.

Contact your depository financial institution or card issuer

Your card may have specific restrictions which cause the transaction to exist declined. Contact the institution that issued your menu to enquire near the transaction and see if they know the reason for the reject.

Ready errors with other payment methods (direct carrier billing, online cyberbanking, Google Play Rest, Gift Cards, and more than)

If you see "Your payment was declined due to an outcome with your business relationship"

If you lot see this bulletin, it might exist because:

  • We saw a suspicious transaction on your payments profile.
  • Nosotros demand a little more information to protect your account confronting fraud.
  • We demand a little more information to comply with Eu police force (Customers from European Spousal relationship member states merely).

To help fix these issues:

  1. Go to the payments center.
  2. Accept action on any errors or requests in the payments eye.
    • Yous might need to verify your identity before you lot can purchase annihilation through your Google Account.
  3. Make sure your proper noun, address, and payment information are up to date.

If you lot are trying to pay past direct carrier billing (pay through your mobile service provider bill)

If you're having problem paying through direct carrier billing, try the following:

  • Brand sure yous're connected to your carrier network, directly or past wi-fi.
  • Brand sure yous've added direct carrier billing as a payment method.
  • Make sure you're using the local currency.

If you still have problems, contact your mobile phone service provider for help.

If you can't add a payment method or have a trouble with a different payment method

If you're having a problem with a different payment method, get to Google Payments to gear up the issue.

  1. Sign in to https://pay.google.com with your Google Account.
  2. Look for whatever notifications or requests for data & provide anything that's asked for.
  3. Check that your address is upward to date.
  4. Check that the payment methods listed are the ones you want to utilize.

Card is grayed out & says "verify on pay.google.com"

Your bill of fare was reported as stolen. You must verify the card before you can use it again:

  1. Go to pay.google.com and sign in to your account.
    1. If you accept multiple accounts, sign in to the account with the grayed-out carte.
  2. Click Payment methods.
  3. Next to the card that says "Verification needed," click Verifyand thenCharge card.
  4. Within 2 days, you'll find a temporary charge on your menu statement along with an eight-digit code.
  5. To consummate verification, become to pay.google.com and enter the 8-digit lawmaking.

If you attempt to verify the payment method again:

  1. Ostend which card you desire to verify.
  2. Check how long ago you tried to verify your card.
    • If less than two days: Await upwardly to 2 days.
    • If more than 2 days: Check your carte du jour statement. You should find a temporary accuse from Google called "GOOGLE Exam," with an 8-digit code.

Card is grayed out & says "carte du jour is ineligible"

You can't employ this card for this buy. Endeavor to brand the purchase again with a different card.

If the card you desire to use isn't listed, follow the on-screen instructions to add a new menu.

If you use dual SIM card devices

Check if the correct SIM card is in slot ane and remove any SIM carte from slot 2.

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Source: https://support.google.com/googleplay/answer/1267137?hl=en&co=GENIE.Platform=Android

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